Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or use our services
  • Submit scientific queries or simulations
  • Contact us for support
  • Subscribe to our newsletter

Types of Information:

  • Personal Information: Name, email address, institutional affiliation
  • Usage Data: Queries, simulation parameters, interaction patterns
  • Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process scientific simulations and generate results
  • Communicate with you about your account and our services
  • Develop new features and enhance user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • Service Providers: Trusted partners who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions
  • Consent: When you explicitly agree to sharing

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Scientific simulation data may be retained longer for research and development purposes, but will be anonymized when possible.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@synaptiq.contact

Address: Synaptiq Labs Privacy Office

Last updated: 5/26/2025